"Get used to disappointment"

It's a line from one of my all-time favorite movies, "The Princess Bride". Said by the man in black to Indigo Montoya during a pause in their cliff-top duel. Not so much fun when I'm living it. I refer to the last line in my post "New washer and dryer": "I really don't think I could stand to be disappointed again."

I'm disappointed again! Very disappointed with Sears, Sears.com, the online help dept., the home delivery dept., the repairs and parts dept. and even the "rapid resolution department", which only netted me polite sympathy -- no help at all, and certainly not a 'rapid resolution'.

Rainman had it wrong, it's Sears that sucks!

Their current solution is that the part (stack kit) has been shipped from "Texas" and is expected to be delivered by UPS next Wednesday. So much for Christine in the parts dept. She's moved from my good list to my bad list.

But, I've got a plan...